Support
Get help with a PlainKits Shopify app. Email support with your store domain and the app name, and a real person replies — usually within two business days.
Get help
Each PlainKits app runs inside your Shopify admin — the fastest way to get help is directly from there. Look for a "Support" or "Contact" link inside the app itself, or reach out by email and mention which app you're using.
Contact
Email support@plainkits.com. We read every message and reply from a real person, usually within a couple of business days.
Before you write
A few things that help us help you faster:
- The name of the app (for example, "Image Export")
- Your Shopify store's
.myshopify.comdomain - What you expected to happen, and what happened instead